Phone (336) 292-1510
Fax (336) 292-0679

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Staff Members


Carey G. Cottle, M.D. 

Carey Cottle, Jr., M.D. is a member of the American Board of Psychiatry & Neurology and a member of the American Association of Christian Counselors. He is a graduate of UNC Medical School, and completed his psychiatric residency at Medical College of Georgia. Carey and his wife, Beth, have three daughters.

Dr. Cottle has experience working with a wide range of mental health issues, including depression, bipolar disorder, anxiety and panic, and obsessive-compulsive disorder. 

Dr. Cottle has also recently been named a Distinguished Fellow of the American Psychiatric Association. He is married and the father of three adult girls. He is a new and very proud grandparent.

Glenn E. Jennings, M.D.

Dr. Jennings is a certified child and adolescent psychiatrist. He became a full time provider  with us last year after serving many years as Medical Director at Moses Cone Behavioral Health Center for Child and Adolescent Inpatient Services.   Dr. Jennings received his medical degree from the University of Tennessee College of Medicine in 1977.  He  completed a residency in family practice and also completed additional training and a residency in psychiatry.  With  his  26 years of  experience following 13 years of education and training subsequent to high school, he  has a profound dedication to the truth in providing care to the psychiatric mental health needs of others. He has extensive experience working with troubled children and adolescents in both outpatient and inpatient settings. 

He is married to Shirley and has two grown daughters. He is also a proud grandparent.


Andy Mitchum, Ph.D. 

I am a NC Licensed Psychologist with 30 years’ experience assessing and treating a broad range of problems.  Most of my patients are adults, although I have worked selectively with all ages from 6 well into the 80s in individual, couple, family, and group therapies.  As part of a psychiatric practice, I frequently work with depression, Bipolar disorder, and post-traumatic stress, attention-deficit disorders, and combinations of medical and emotional problems, and I chiefly enjoy working with anxiety disorders of all kinds, including Panic and Obsessive-Compulsive Disorders and phobias.  I perform psychological assessment from time to time, chiefly for issues of attention, learning differences, and memory.  I hold degrees from Wake Forest University and UNC-Greensboro, and before helping form Crossroads in 1997 worked and trained in a variety of hospitals (medical, psychiatric, rehabilitation, VA), outpatient clinics, emergency services, and private practice.
As a therapist, I take on many roles – listener, advisor, consultant, teacher, personal trainer, role-player, confession-taker, calming presence, advocate, emotional translator, and referee to name some.  There is a time for support – my first job is always to create a safe, positive relationship within which you can acknowledge and define what you most truly need.  After that, it becomes time for action.  From a positive, practical standpoint, my mission is to draw out and draw on the wisdom, skills, perspectives, and strengths you already have, then add things that can make more sense in your life.  While good therapy will probably mean going into some of your history and may very well mean facing painful things, great therapy looks to what is now and next, finding and creating opportunities in the moment to learn something about handling yourself and the stresses you face.  In all likelihood, we create personal projects and practical exercise in sessions to apply between sessions so that you can discover and apply solutions in the real world, so that therapy becomes truly portable and more fully brings home any changes you want or need.  Often enough, time spent in the office is consulting – it’s what you do with it on your own time that really becomes therapy.  From there, I am supposed to become as unnecessary as possible, while therapy goes with you.  Since life can always interrupt things, I think of the life of therapy as the present session anyway, but it always helps to work together on expectations and make them as open as possible.  Whatever goals we may set, and whatever goals don’t get reached, therapy is always a success when we both know when and why it stops.
I am blessed to be part of a spiritually sensitive practice with other healers, where people of all backgrounds and beliefs are welcome and respected.  Personally, I am active in church and music, not to mention marriage and child-raising.  To balance the needs of my work and personal lives, I offer extended hours one evening per week and one Saturday morning per month.  As these tend to be in high demand, prospective patients should do all they can to ensure flexibility to make daytime appointments.

Larry Willett, Ph.D., L.P.C.

Larry Willett, Ph.D., is a Licensed Professional Counselor and has been practicing psychotherapy since 1992.  He earned his undergraduate degree from Western Carolina University, a masters degree from Asbury Theological Seminary, and his Doctor of Philosophy in Counseling from the University of North Carolina at Greensboro in 1996.  Dr. Willett is a member of the American Counseling Association.  He has been married to his wife, Kathy, since 1973.  The Willetts have two married sons and three granddaughters.

Dr. Willett has announced his retirement from Crossroads Dec 1, 2018.  

Carson M. Sarvis, M.Ed., L.P.C.

Carson Sarvis, a NC Licensed Professional Counselor,  graduated from the University of NC at Greensboro with a Masters of Education in Counseling. Carson specializes in mood disorders, women's issues, divorce recovery, bereavement and spiritual and existential issues.  She also provides marital and family therapy and can see patients age 13 and older.  Carson enjoys spending time with her family, reading, foreign languages, traveling and watching movies with a happy ending.  " I believe having a positive and supportive relationship with yourself is foundational to having a healthy relationship with anyone else.  Learning to know and embrace yourself is an essential key to good mental health."

Clay L. Shugart, PA

Clay Shugart joined Crossroads in June 2011. He has practiced as a Physician Assistant for over 17 years with experience in pediatrics, internal medicine, headache medicine, and psychiatry. He graduated from the Physician Assistant Program at Wake Forest University Bowman Gray School of Medicine in 1984. He received his undergraduate degree from UNC- Chapel Hill. Clay specializes in adult psychiatry.
Clay lives in Greensboro with his wife, Jill, and her two daughters, Anna and Caroline. He enjoys hanging out with his family, playing with his dog, Simba, and fly fishing in the beautiful streams of North Carolina.

Teresa T. Hurst, PA-C 
Teresa Hurst, PA-C graduated from the Medical College of Georgia Physician Assistant program in 1988.  She is licensed in both North Carolina and Georgia, and is board certified by the National Commission on Certification of Physician Assistants.  She joined Crossroads Psychiatric Group in May, 2016, with prior experience in Psychiatry, Family Medicine, Medical Oncology, and OBGYN.
At Crossroads, Teresa takes care of the medication needs of her patients.  She treats Depression, Anxiety, Bipolar Disorder, PTSD, OCD, Adjustment disorder, Post-partum depression, and Attention Deficit Disorders.  In order to provide the best patient care possible, Teresa enjoys learning and stays up to date on the latest advancements in Psychiatric medicine.  She sees mostly adults but is happy seeing adolescents as well.
Making each person feel comfortable during their visit is important to Teresa and she wants them to feel at ease.  She believes a peaceful atmosphere will help patients open up, and then be able to discuss their needs more readily.  In turn, that helps her make the correct diagnosis and formulate a treatment plan.
Teresa is a firm believer in psychotherapy and recommends her patients undergo counseling.  One of the benefits of treatment at Crossroads is the Licensed Professional Counselors on the team.  Teresa and the counselors work together concerning mutual patients, in order to improve their outcomes and help each patient live a healthier, happier life through good mental health.
Teresa and her husband, Dow, both Georgia natives, have lived in Greensboro since 2004.  In her spare time, Teresa enjoys sitting on the couch reading, with one of their cats in her lap.  She also enjoys various crafts, playing the guitar, piano, and singing bluegrass gospel music.

Fredrick May, LPC

I am Fred May, LPC. I received my undergraduate degree from Texas A&M in 1982 and my Masters in Counseling from the University of NC at Greensboro in 1989. I am a Licensed Professional Counselor through the NC Board of Licensed Professional Counselors, #968 since 1995. I am also a Nationally Certified Counselor (NCC) through the National Board of Certified Counselors #31299.
My clinical experience includes an extensive private practice for the past 20 years, 7 years in community mental health at the High Point Mental Health Center and treatment of adolescents (16+) in a residential setting at the Baptist Children’s Home in Thomasville, NC. The focus of my work has been with the use of Eye-Movement Desensitization and Reprocessing (EMDR) to treat post-traumatic stress disorder, depression, anxiety and related adjustment issues. I work with individual adults and older adolescents (16+). I approach treatment with a solution-focused orientation to help you solve the presenting problems, reduce disturbing emotions, develop or enhance needed skills and talk through the necessary issues. My orientation uses a wellness approach that sees you as essentially healthy and seeks to strengthen your ability to regain your footing over difficulties with life events. I also recognize that there are events that occur outside of your control but I believe in your ability to recover and develop the needed foundation to resume your life, even in the face of a serious mental illness.  While I have a strong personal faith, I meet you wherever you are spiritually. If you would like to integrate a spiritual dimension I am more than willing to integrate that but the focus will always be on what you need.
I live in Greensboro with my wife Sharon and I have two delightful adult daughters.  I am an avid runner, I love to be outdoors and I am interested in sustainable farm and fishery practices. 

Holly Ingram, LPC

Holly is a NC Licensed Professional Counselor. She earned her undergraduate degree at Appalachian State University and her Masters in Education in Counseling Degree at UNC Greensboro.
She has over 20 years of experience, which has given her a variety of opportunities and training in several different modalities of therapy.  This is important because it allows her to utilize the right therapy techniques in a variety of different situations. She has training in Family Therapy, Couples Therapy, and Play Therapy as well as Individual Therapy.  She works with patients who struggle with PTSD, anxiety, depression, bipolar, ADHD and relationship issues.  She has training in several modalities including CBT, Reality Therapy, Theraplay, and Eye Movement Desensitization reprocessing (EMDR). She can work with patients from age 3 to adulthood.  She realizes that your time is a valuable commodity and wants to make sure that her patients look back on their time together positively.  She is constantly searching to find different tools and information that can be helpful to someone that she is working with in therapy.  She feels very blessed that she gets to help others in their healing process.
Holly is married and has two wonderful adult sons.  She enjoys the outdoors, exercising, and spending time with her family and friends.

Jessica Carter, PMHNP

 Jessica Carter, PMHNP, is a board certified Psychiatric Nurse Practitioner and Clinical Nurse Specialist and has been an advanced practice nurse since 2001.  She completed a Bachelor’s and Masters of Science in Nursing from the University of Pennsylvania and a Post-Master’s program at the University of North Carolina at Chapel Hill.  She has worked in inpatient and outpatient settings with adults of all ages.  Some of her past experience includes working at the National Institutes of Health researching new treatments for depression with the Mood and Anxiety Disorders Program and contracting with the U.S. Army in Germany to evaluate and treat service members evacuated out of Iraq and Afghanistan.

Jessica provides psychiatric evaluation and medication management for a wide range of psychiatric issues including, but not limited to: Depression, Bipolar Disorder, Attention-Deficit Disorder, Post-Traumatic Stress Disorder, Obsessive-compulsive Disorder, and other anxiety disorders.  She combines a personalized approach with evidenced based practice guidelines to work towards the best outcome possible for each of her patients.

Outside of work Jessica enjoys getting outdoors whenever possible, spending time with family and friends, exercise, cooking, and baking. 

Debbie A. Dowd, MSW, LCSW, BCD

 My name is Debbie Dowd, LCSW, and I have over 20 years of experience in providing behavioral health services.  I earned my undergraduate degree from Guilford College and completed my graduate degree at Ohio State University.  My work experience includes community and private behavioral health, and the school system.  I use a variety of therapeutic strategies, often cognitive behavioral, in working with patients within a strength-based and solution-focused, integrative, wellness approach, which helps promote health and hopefulness.
The patients I see are ages 13 – 65+, with a range of concerns including Depression, Anxiety, Relationship/Communication difficulties, Grief and Loss, School concerns, Work issues, Adjustment Disorders, Life Transitions, Physical Illness impacting emotional health, Aging, and work with 1st Responders (fire, law enforcement, other emergency personnel) and Educators helping them to better cope with personal stressors and job demands. I respect the courage and strength it often takes to reach out for assistance and it is my privilege to be a part of that journey with you. My aim is to empower patients and to work collaboratively with each individual determining his or her goals and how these can be achieved, while gaining greater awareness, skills, and confidence to overcome obstacles and adversities. 
A strong commitment to confidentiality and professional ethics guides all that I do.  I am passionate about my work and am an active listener, offering care that is knowledgeable, accepting, sensitive, and free from judgment.  My goal is to help all patients as they work towards resolution of their presenting concerns and greater emotional health now and in the future. 
I enjoy being very involved in the life of my church and treasure time spent with family and friends.  I also enjoy participating in sports and exercise activities at a local gym and following high school and college sports.


Beth , Office Site Manager
Marilyn , Admin Assistant
Sarah , Receptionist
Katie , Receptionist
Tammy, Receptionist
Denisa, Receptionist
Frances, Medical Records/Reception

Phone: 336-292-1510
Fax: 336-292-0679