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Research Identifies Blind Spots in AI Medical Triage

ChatGPT Health, a widely used consumer artificial intelligence (AI) tool that provides health guidance directly to the public--including advice about how urgently to seek medical care--may fail to direct users appropriately to emergency care in a significant number of serious cases, according to researchers at the Icahn School of Medicine at Mount Sinai. The study, fast-tracked in the February 23, 2026 online issue of Nature Medicine [https://doi.org/10.1038/s41591-026-04297-7], is the first independent safety evaluation of the large language model (LLM)-based tool since its January 2026 launch. It also identified serious concerns with the tool's suicide-crisis safeguards.

February 24, 2026


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